For the purposes of the General Data Protection Regulation ("GDPR") and UK data protection laws, the controller is Point CNC Limited of Unit 10 Chaucer Industrial Park, Sevenoaks, Kent. TN15 6PL
About this document
How we collect your information
We may collect your personal data by means of a form on our website or by telephone, email, fax, or post. We may collect this data in the following ways:
The types of information we collect
We may collect the following types of personal information about you:
Why we use personal data
We use your personal data in order to enable us to deliver goods and services we provide in accordance with our contractual obligations, including the provision of administrative and technical support. For the purposes of the General Data Protection Regulation ("GDPR") and UK data protection laws, when processing your personal data we are relying on the legal basis of:
The information we collect and process is required for us to be able to perform our contractual obligations and receive payment from you for the goods and services that we provide. Should you fail to provide this information, we would not be able to deliver under the terms of our contract with you.
Sharing your information with others
We do not share your personal data with other parties unless it is required to fulfil our contract with you. We may also share your personal data with the third party that we use for card payment services to enable us to take payment from you by debit or credit card.
How long your information is kept
We keep your personal data only for as long as necessary. We keep your contact information until we consider there is no need to provide administrative or technical support or until you request it to be erased.
Under certain circumstances, by law you have the right to:
Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply. Further details regarding these rights can be found on the Information Commissioner’s Office website:
Like most standard website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user’s movement, and gather broad demographic information. IP addresses, etc. are not linked to personally identifiable information.
When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.
By using this website it is assumed you are happy with cookies - implied consent. If you aren't happy with cookies then you should use the options in your browser to manage them - see your browser Help for more information.
Contact and complaints
If you are not satisfied with how we are processing your personal data, you can make a complaint to the Information Commissioner. You can find out more about your rights under applicable data protection laws from the Information Commissioner’s Office website: https://ico.org.uk/